Medical Memory raises $2.1M for tablet app that records in-person doctor visits

By Aditi Pai

Medical MemoryPhoenix, Arizona-based Medical Memory has raised $2.1 million led by Provenance Venture Partners for a tablet-based app that records office visits so that patients can have access to post-discharge instructions online.

“Patients forget 80 percent of what their doctors tell them, and as such, many are now using their smartphones to record visits, with or without the physician’s knowledge,” Medical Memory Founder Dr. Randall Porter, a neurosurgeon at Barrow Neurosurgical Associates in Phoenix, said in a statement. “The Medical Memory is a better way for both patients and doctors to record medical visits. Our app’s recording workflow fits seamlessly within the normal doctor-patient interaction, and our secure website gives patients convenient access to their videos and makes it simple to share them with caregivers.” 

The Medical Memory app is preloaded on custom tablets, but the company said providers can download the app to a mobile device already used in a medical practice. When doctors start an office visit with a patient, they first ask if the patient wants a recording of the session, which they can view later and share with relatives or caregivers.

While recording the office visit, doctors can move the device to focus on specific visuals, like a patient scan or type of motion, or keep the tablet still. After the visit, physicians are able to add one-way video messages for the patients with additional care information and instructions.

Patients can access the recording from Medical Memory's website. Porter added that this offering is also designed to reduce readmissions and malpractice risks.

A few months ago, another company working on a post-discharge offering for patients, iGetBetter, launched a pilot with Brigham and Women’s Hospital in Boston. Patients can use iGetBetter's offering to review their personalized care plans on a patient-facing HTML5 web app. The app allows patients to view announcements and reminders, log their progress, manage their contact information, and communicate with care team members.