Blue Cross Blue Shield of Arizona teams up with American Well for telemedicine options

By Laura Lovett
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Blue Cross Blue Shield of Arizona (BCBSAZ) is partnering with Boston-based American Well to offer new Telehealth options to its members. 

“Getting medical attention isn’t always easy to do if you are juggling work and family responsibilities,” Mike Tilton, vice president of sales BCBSAZ, said in a statement. “BlueCare Anywhere helps by giving BCBSAZ members the flexibility to contact a physician at any time. They have a direct line to services day or night.”

The BlueCare Anywhere program aims to connect patients with affordable and convenient services from their phones or mobile devices. The program will be focused on three areas of care: medical, counseling, and psychiatry, according to a statement. 

The company said that the medical subsection will cover common ailments like allergies, bronchitis, strep throat, and urinary tract infections. Obsessive compulsive disorder, panic attacks, anxiety, PTSD, depression, and bereavement can be treated by the telehealth counciling services. Psychiatry services will be able to see patients with eating disorders, anxiety, OCD, PTDS, bipolar disorder, depression, and panic attacks.  

BCBSAZ covers 1.5 million customers. The new teleheath option is now available to employers. 

Multiple Blue Cross Blue Shield providers across the country have begun to offer Telehealth options. Blue Cross Blue Shield of Minnesota, for example, began to cover some video visits via Doctor on Demand in 2015. UnitedHealthcare has also jumped on board the telehealth wagon, and made deals with Doctor on Demand and American Well’s AmWell. 

American Well recently made headlines after receiving $59.2 million of funding from insurer and asset manager Allianz Group’s digital investment unit, Allianz X. The pair plan to develop a product together. 

Last year the company also announced its plans to fully integrate with Samsung Health to increase accessibility.