InTouch, Dignity Health expand telehealth partnership and more digital health deals

By Heather Mack
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Telehealth provider InTouch Health and Dignity Health have expanded their partnership, extending InTouch’s existing services in Dignity’s acute care settings into post-acute and ambulatory facilities. With new software, tablet and care options, InTouch Health’s services can go to any patient location with a laptop, tablet or fully-integrated solution that is designed for specific conditions, which also allows for connection with diagnostic tools and multiple providers for each patient visit.

"Our mission at Dignity Health is to deliver compassionate, high-quality, affordable health services, and we see telehealth as a crucial step forward. InTouch has long been a go-to partner for its telehealth offering in high-acuity settings, and we're excited to expand use into our post-acute and ambulatory settings," Janice Favorite, Dignity Health’s senior director of strategy and business development, said in a statement. "InTouch's highly-reliable services are easy to deploy, easy to scale and interoperable with our electronic health record and picture archiving and communication systems (PACS). Most importantly, implementation does not require the setup of additional IT infrastructure or development of new software … We are confident that this expansion of telehealth applications will further transform our patient care and enable better outcomes beyond discharge."

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Mount Sinai Health System is now using Salesforce’s CRM platform to coordinate and manage care of Medicaid members within its Performing Provider System, which was formed in 2015 along with the overhaul of Medicaid. The Mount Sinai PPS covers more than 350,000 Medicaid members across the New York Metro area, and the collaboration with Salesforce will allow the health system to connect every provider and organization across the ecosystem and easily transfer information between each in order to better understand patient needs and provide personalized care.

"With Salesforce, Mount Sinai is arming thousands of Medicaid providers and community organizations with a more precise view of the demographics, lifestyle and health histories of patients," Dr. Joshua Newman, chief medical officer at Salesforce, said in a statement. "As a result, they'll be able to collaborate more closely and put their patients at the center of care."

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Digital health company Mango Health, which makes a gamified app for patient engagement and medication adherence, announced a strategic investment from — and longterm partnership with — Express Scripts, the largest pharmacy benefit management organization in the United States. The amount of the investment was undisclosed. Through the deal, Express Scripts’ 85 million clients will have access to Mango Health’s mobile apps, which allow users to track their medications and health habits and encourage medication adherence through raffles for rewards. Furthermore, the application will be integrated with Express Script’s own mobile offerings. More

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Care coordination technology company MedAptus is working with MD Interconnect, which makes a cloud-based mobile and web communication platform for healthcare workers. The partnership will integrate MedAptus’s patient assignment technology Assign, with RapidConnect, MD Interconnect’s secure messaging service. "We are very excited about this partnership," MD Interconnect CEO and cofounder Karen Hohenstein said in a statement."By combining these two technologies in one platform, we are able to address the real need of enabling care team members to connect and work seamlessly together. No other player has anything comparable to the Assign solution, which is why we wanted to partner with MedAptus. It's a perfect complement to RapidConnect's next generation communications platform."
 
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PatientPoint, a provider of engagement and education platforms for patients and doctors, announced a new waiting room oncology program through a partnership with the Community Oncology Alliance, a nonprofit organization that works to protect access to community cancer care. Community oncology practices focus on connecting patients with clinical trials and new care delivery models while educating patients on important treatment and policy issues, and the PatientPoint partnership will provide digital waiting room screens to feature both PatientPoint and COA content.

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British charity Arthritis Research UK and IBM Watson are partnering to provide information and support for the 10 million people in the UK people living with arthritis by developing a web and mobile-based virtual personal assistant. Created with the Watson Conversation API – which allows for quick, simple building of chatbots or virtual agents across mobile devices, messaging platforms or physical robots – the digital assistant draws information from the Arthritis Research UK library and specific input from the user to offer personalized, immediate advice on symptom management, treatment options and any other questions they may have. More.

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Rothman Institute, which is one of the largest orthopedic practices in the country, has expanded its existing relationship with Force Therapeutics to offer the technology company’s digital platform of pre-and post-surgical care plans. Rothman has used the platform for three years, accounting for more than 15,000 patients who have accessed Force’s interactive, video-based exercise and educational program. Forty-one surgeons at Rothman now use it regularly in their practice, and the organization expects that number to grow as they expand the Force platform into spine and sports medicine.

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CityMD, a network of walk-in, urgent care clinics that works with partner providers, hospitals and health systems as well as offering self-service kiosks, has partnered with Montefiore Health System to improve access to primary, specialty and urgent care services of both organizations. Through the collaboration, Montefiore will be CityMD’s exclusive provider in the Bronx and Westchester, and patients can also benefit from the online appointment and follow-up features of CityMD’s platform. As 60 percent of CityMD’s patients do not have a regular care provider, the organization works to provide a continuum of care within its provider networks. 

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Harley Street Clinic, part of UK’s HCA Healthcare system, is using the MedoPad remote monitoring platform to track pediatric cancer patients. The platform offers an app to sync with a wearable to monitor medication usage and side effects, symptom logging and other vital signs, and patients can also access educational resources and message doctors.RedBrick Health, which makes a wellness and chronic condition management for employers, health systems and provider partners, has teamed up with healthcare concierge company ClearCost Health to launch a mobile-first navigation and communication platform to act as a hub for employer benefits and wellbeing services.