Montreal Heart Institute deploys patient engagement tools from SeamlessMD

By Jonah Comstock
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The Montreal Heart Institute (MHI), Canada’s largest cardiac center, is the latest hospital to use SeamlessMD’s mobile patient engagement and care management system. Notably it’s the first cardiac center in North America to use the technology. 

Toronto-based SeamlessMD makes a suite of mobile products aimed at patients recovering from surgery. The platform helps patients and providers track a patient's progress, starting from before their operation and going through their recovery. 

Before a surgical procedure, SeamlessMD's tool provides patients with interactive reminders and checklists so that they adhere to pre-operation instructions. Then, when the surgery is complete, the app offers digital check-ins, self-management tools, and educational materials. Providers can track the patient's progress on their end. The offering can be used for hip and knee replacement, bariatric, colon, thoracic, cardiac, and other high risk surgeries. Last fall, Saint Peter's Healthcare System in New Brunswick, New Jersey, rolled it out for their cesarean section patients.

At MHI, SeamlessMD’s platform is being offered as part of a larger effort to improve patient experience and patient satisfaction that the hospital’s surgical team has been involved with over the past year.

“SeamlessMD helps our hospital accomplish key goals: Greater innovation, shorter recovery times and better patient experience,” Dr. Louis P. Perrault, chief of cardiac surgery at MHI, said in a statement. “Recognizing the transition to value-based care for cardiac surgery, such as bundled payments, SeamlessMD will be a key partner of ours for improving the patient experience and clinical outcomes for cardiac surgery.”

The startup raised $1.1 million from BDC Capital and FundersClub at the end of 2015. In addition to Saint Peter’s and, now, MHI, the company works with Rush University Medical Center, Toronto’s University Health Network, The Ottawa Hospital, Providence Health Network, and Sinai Health System. It did an initial pilot at McGill University Health Centre.

“SeamlessMD is honored to support the Montreal Heart Institute and their mission to stay on the cutting-edge as an international center of excellence for cardiac surgery,” Dr. Joshua Liu, CEO of SeamlessMD, said in a statement. “We are excited to attain new heights together and improve patient outcomes.”