Humana signs on as MobileStorm beta user

By Brian Dolan
06:25 pm

Female Doctor with TabletMobileStorm has launched a new version of its messaging platform called mobileStorm for Healthcare, which is a secure mobile messaging platform that allows HIPAA-compliant transmission of PHI (protected health information), according to the company. This week at the Wireless Life-Sciences Alliance Convergence Summit in San Diego, California the company announced the platform, which it says can "mobile-enable" any system.

In health care MobileStorm is perhaps best known as the solutions provider of Kaiser Permanente's text message reminders, which were piloted in 2008 and launched nationwide in late 2009. KP was MobileStorm's first customer in the health care. With the announcement this week the company disclosed that it counts another big health plan as a customer: Humana.

“Humana is excited about the messaging capabilities that the secure mobile messaging center will bring us. This partnership will allow us to deliver on multi-channel goals where we have not had a solution in the past. The ability to reach members ‘where they are’ with relevant, personalized and proactive communications is critically important. mobileStorm is a wonderful mHealth vendor who truly wants to help us succeed.” Christopher Nicholson, Humana’s director of strategic communications stated in the release. Humana is a "beta customer" of MobileStorm's new platform.

More details from the press release announcing MobileStorm's new health care platform below:

mobileStorm for Healthcare is a straightforward solution, allowing any developer or IT department to integrate with the mobileStorm for Healthcare API (Application Programming Interface) which can power secure communication between systems such as EHR, EMR, and disease/appointment management tools. The API automates the delivery of AppMail™ messages which utilize AES-256 encryption. AppMail™ can deliver individual health notifications (presentable HTML or plain text) in a one-to-one or one-to-many fashion. In addition, the API delivers real-time analytics on important metrics such as who has read a message and for how long. AppMail™ is delivered to a secure inbox that can quickly be created using mobileStorm for Healthcare’s SDK (Software Development Kit).

The API also enables transmission of Push Notifications and SMS messages in order to utilize cross-channel communication strategies that drive higher response rates. mobileStorm for Healthcare takes a member-centric approach by allowing people to log into any web-connected device containing the organization’s mobile app or mobile site and securely access their inboxes and PHI messages. For organizations without a mobile app or site, mobileStorm offers custom solutions.


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