Mass General Hospital deploys iPhones to nurses

By Brian Dolan
08:07 am

Screen shot 2012-01-18 at 12.02.01 PMFollowing a research and test phase of Voalte's iPhone-based voice, alarm, and text communication offering, Massachusetts General Hospital has begun to deploy iPhones to nurses in its newest hospital facility, the Lunder Building. Voalte says its system went head-to-head with VoIP and badge-based communications technologies during the pilot phase at MGH.

Voalte’s offering combines high-definition voice calls, critical care alarms and presence-based text features and is intended for use by staff in acute care hospitals in the US and Canada — especially nurses. The company also bundles in medical reference information via a partnership with Epocrates. Voalte says the offering enables faster response to patient needs. Voalte’s list of customers includes Cedars-Sinai, Nebraska Medical Center, Texas Children’s, Heartland Health, Huntington Hospital, and Sarasota Memorial.

When it announced its deal with Cedars-Sinai last November, Voalte said it had added approximately 30 additional features to its offering related to workflow, delivery and support technology based on feedback from staff at Cedars.

In September Voalte rolled out Voalte Connect, a mobile device management (MDM) solution for hospital networks that leverages the AirWatch platform’s technology. The new service allows the company to remotely secure, monitor, manage and support mobile devices deployed across a hospital.

For more on the MGH deployment, read this press release below:

PRESS RELEASE Sarasota, Fla. -- January 17, 2012: Voalté, the leader in innovative clinical communication technology and software for healthcare institutions announced its selection as the nursing communication choice for Massachusetts General Hospital. Ranked in the top 1 percent of hospitals nationwide by U.S. News and World Report, Massachusetts General is rolling out the first of multiple phases of iPhones using Voalté’s consolidated voice, alarm, and text communication system.

The approval of Voalté’s system comes after Massachusetts General performed a thorough research and testing phase, placing Voalté in a head-to-head competition with other legacy VoIP and badge technologies. Voalté earned the approval after the system proved its reliability, versatility and ease of use, allowing nurses and clinicians to respond to patient needs faster and more efficiently.

“Since installation, Massachusetts General caregivers have seen immediate and citable efficiency gains,” said Teresa Anderson, Voalté’s chief nursing officer. “By providing better communication between clinicians and nurses, Voalté’s system significantly helps improve their care coordination.”

Massachusetts General is installing Voalté iPhones in the hospital’s newest facility, the Lunder Building. Voalté’s system allows nurses and clinicians to send and receive presence-based text messages, make high definition voice calls across the hospital Wi-Fi network, and receive critical care alarms on the iPhone.

“Massachusetts General is one of the country’s oldest and most respected hospitals with a long-standing commitment to patient safety,” said Trey Lauderdale, Voalté’s vice president of innovation. “This collaboration reconfirms our ongoing dedication to providing innovative technology to leading progressive hospitals. The hospital recognized that Voalté is the only vendor that has been able to successfully install and support large numbers of smartphones at the point of care. We are proud to be working with such a prestigious medical center. ”

About Voalté

Voalté provides compelling software solutions for healthcare institutions that solve communication problems at the point-of-care. Voalté products are designed to be intuitive, high value, mission critical applications running on the latest generation of touch-based smartphones. For more information, visit or call 941.312.2830.



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