Aetna to launch CarePass for mobile in 2013

By Jonah Comstock
06:45 am

IMG_1727 (640x480)Aetna CEO Mark Bertolini kicked off the mHealth Summit this morning by announcing a launch date for the mobile implementation of their health data syncing platform CarePass, which will combine Aetna's recent mobile acquisitions and partners into a single offering.

CarePass has been available as a web platform, but Bertolini said it would go mobile in March 2013. The platform connects iTriage, the patient app Aetna acquired in December 2011, with a variety of fitness apps like Fitbit and MapMyFitness and food management apps like BetterLife and SparkPeople. It will also connect to Medicity's iNexx health information exchange platform, which Aetna acquired in December 2010.

Like iNexx, CarePass has an open API and is available to third-party developers. Bertolini said the company has been hosting hackathons and codeathons to bring more apps onto the CarePass platform.

“This is not an Aetna propriety platform,” said Bertolini. “This is for everyone. Noble cause. Why not? It'll make our economy healthier.”

New developer partners for Aetna include Earndit, FoodEssentials, and

Bertolini gave an example of how the platform might be used by a consumer. A person can look up a symptom on iTriage and discover what kind of specialist they need to see. They can then get a list of doctors who take their insurance in that specialty, and which of those doctors are good matches. (“Think of it as eHarmony for doctors,” Bertolini said.) From the app, a user can make an appointment with that doctor.

If the doctor needs to run lab tests, they can inform the patient of the results via a native messaging system, and can even send a prescription to both the patient and their pharmacist online.

Bertolini stressed that connecting data-gathering fitness apps is an important aspect, because of the “obesity pandemic” in the country. That data should help physicians treating patients dealing with weight issues. He listed Fitbit, fitsync, Goodchime, GYMPACT, MapMyFitness, Active, Runkeeper, and Strava on the fitness side, and food management apps Thryve, FatSecret, BetterLife, and SparkPeople. Bertolini listed medication adherence apps mHealthCoach and Pilljogger partners, too.

He also previewed a new fitness app, Passage, that takes users on virtual trips around the world while they work out. It was developed by Aetna in conjunction with Microsoft and is available in the Windows Store.

Bertolini said that CarePass is a part of Aetna's strategy to reduce healthcare costs. He said that since the 70s, health insurers have been trying different strategies to reducing costs: managed care, purchasing providers, and making reimbursement burdensome for patients. None has been effective.

“The only way to make it work is to facilitate the relationship between patients and doctors, to get out of the way and let the system really work,” he said.

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