TouchCare raises $4M from Mosaic for video visits app

By Aditi Pai
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TouchCareDurham, North Carolina-based TouchCare raised $4 million in a round led by strategic investor Mosaic Health Solutions, a subsidiary of Blue Cross and Blue Shield of North Carolina, for its video visits app. Mosaic has previously invested in cellular-enabled glucose meter and diabetes management company Telcare and next-gen PHR company LifeNexus.

“We believe the personal connection between physicians and their own patients is a key factor for continuity of care, something often missing in today’s fragmented health care system," TouchCare CEO and Founder Damian Gilbert said in a statement. "TouchCare facilitates this, by giving providers, whether an entire health care system or a small practice, an easy and convenient way to offer secure video appointments with their own patients. The investment from Mosaic Health Solutions allows us to continue this mission and further positions TouchCare at the forefront of mobile health care."

Physicians who want to use TouchCare download the app and then offer an invitation code to their patients. According to the company, physicians in primary care and emergency medicine, providers at large ACOs, and small to medium size speciality practices are using the app. One customer that TouchCare disclosed is Mount Sinai in New York.

The company says its video visits service is protected by a "triple-encrypted secure line".  The quality of the streaming video is only as good as the network available to both parties.

The company also offers another app, called New Mum. This app helps women connect with a live midwife or nurse to answer pregnancy, childbirth, and newborn-related questions. From the app, women can choose a topic they have questions about, choose a nurse from the list in the app based on their bios, and schedule an appointment.

Both apps are currently only available on iOS devices.