MultiCare Health System in Washington to offer video visits through Doctor on Demand

By Aditi Pai
09:01 am

Doctor On DemandMultiCare Health System has announced that it will offer video visits to Washington-based patients via Doctor On Demand.

The new service will be co-branded as MultiCare Doctor On Demand, and will allow anyone in the state of Washington to communicate with a physician about different medical issues, including flu, cough, eye infections, UTIs, and sports injuries for $40.

Information from the patient's video visit will show up in their Epic MyChart patient portal.

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“We know that busy families are demanding more convenient access to health care," MultiCare Health System Chief Physician Officer Claire Spain-Remy said in a statement. "This new offering will make it easier for them to get the care they need. We are pleased to be able to partner with Doctor On Demand to bring this service to our communities.” 

Patients can use the service, available via iOS and Android apps as well as on the web, to connect with physicians.

After patients are matched with a doctor, they will start a video visit. Based on their conversation, physicians can prescribe medications to patients if needed or provide the patient with another course of action. Each video call can be paid for with a credit card, a health care spending account, or flexible spending account. The on demand visits service is available 7 a.m. to 11 p.m. seven days a week.

In August 2014, Doctor On Demand said it offered its service to 46 states, up from 15 states six months prior. That month, Doctor On Demand also announced that it had raised $21 million in a round led by Venrock with additional funding from Shasta Ventures and Sir Richard Branson, the founder of Virgin Group. Doctor On Demand's total funding has reached $24 million.

In February, a company called CliniCloud, announced that it was taking pre-orders for a connected medical kit that help take the remote video visit to the next level by adding connected medical devices. The company added that data from the devices can be transmitted to the doctor in the course of a video visit via Doctor On Demand.


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