One Medical now offers patients app-based dermatology treatment

By Aditi Pai
08:59 am

One Medical vaccination historyConcierge healthcare provider One Medical Group, which has practices in seven cities around the US, has added a new feature to the iOS version of its app, called One Medical Mobile, that allows patients to get treatment for basic skin issues directly from the app.

One Medical Mobile already allows patients to receive treatments for other basic conditions like UTIs, seasonal allergies, and yeast infections. This feature has been offered through the app since 2012.

If One Medical members have a skin condition, they can now use One Medical Mobile to answer a few questions about their symptoms, take a few photos of their skin issue, and submit the pictures to the clinician. One Medical's dermatology team will then respond to the patient within 24 hours with a care plan. Types of skin issues that the clinicians treated through the app during the beta period included dermatitis, poison oak, alopecia, and psoriasis.

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The website explains that the app-based dermatology treatment service is free for One Medical members for a limited time.

Separately, One Medical Mobile's recent update also added a vaccine tracker to the app so that members can have access to their vaccine history on the go.

Other features offered through One Medical Mobile include appointment booking, an office locator, and prescription renewal.

This isn't the first virtual treatment offering One Medical has provided. In 2013, the company partnered with Google to conduct video visits over Google's now defunct video service, Helpouts. One Medical offered a number of Helpouts, including exclusive video chat options for the medical provider’s patients in Massachusetts and New York. Some of the 30 minute calls carried a fee of up to $60, while others were listed as free.


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