Heal's doctor house calls are now in-network for Anthem Blue Cross of California members

By Aditi Pai
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HealLos Angeles-based Heal, which has developed an app that helps people request a doctor to visit their house, announced that it is now in-network with Anthem Blue Cross of California.

Now, Heal members in California who are large or small group Anthem Blue Cross of California PPO plan members can pay a co-pay, often between $10 and $30 instead of paying Heal's $99 fee. Services these members are eligible for include urgent, primary and preventative care as well as free annual wellness exams.

Heal is available for people in Los Angeles, Orange County, San Francisco, and Silicon Valley.

“Heal members and their families don’t have to leave their home to see a doctor, and now by joining forces with Anthem Blue Cross of California, it won’t cost them a cent more than a typical in-office visit,” Heal Cofounder Dr. Renee Dua said in a statement. “We are fundamentally transforming the ease and method in which people access quality, primary, preventative and urgent medical care and this integration underscores our vision to become the go-to on-demand medical source.” 

The app, available on iOS and Android, first launched in January. Users pay $99 to have a doctor come to their house within an hour. Similarly to Uber, after requesting a doctor, the user can see the doctor’s location in the app when they are en route to the user’s house. All doctors are staffed at a medical practice established by Heal, called Heal At-Home Medical. The doctors on Heal are available from 8 a.m. to 8 p.m., seven days a week.

Patients are able to receive many of the services available in traditional office visits, like an annual physical, blood tests, specialist recommendations, as well as prescription delivery. Doctors working for Heal will also often bring digital health tools to the house calls, including an AliveCor ECG device and a CellScope otoscope.

In June, Heal raised $5 million from Slow Ventures, March Capital, Pritzker Capital, and angel investors. This brings the company’s total funding to $8.7 million. Existing investors include singer-songwriter Lionel Richie, Qualcomm Executive Chairman Paul Jacobs, and Los Angeles Dodgers co-owner Jamie McCourt.

Recently, another doctor house call service, Dispatch Health, partnered with Colorado health system Centura Health to make its care available to some Centura patients in Denver, Colorado, where both companies are based.