AIA partners with MyDoc to digitally deliver health screening results for AIA Vitality Members in Singapore

In Singapore, Hong Kong and Malaysia, MyDoc has established successful and ongoing implementations with the largest insurers and Fortune 500 companies in the region including AIA, Aetna, and Cigna.
By Dean Koh
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Above photo: Dr. Snehal Patel, CEO & Co-founder of MyDoc. Photo: MyDoc

The digital managed care platform MyDoc has been tapped to digitally deliver health screening results of AIA Vitality members in Singapore, creating the first digitally integrated corporate health screening programme for the global insurer.

As a digital healthcare provider, MyDoc is part of Singapore’s Ministry of Health's (MOH) regulatory sandbox for telemedicine, allowing it to offer digital managed care services in Singapore. MyDoc has shown a potential reduction in patient healthcare costs by at least 16 percent, according to a study done by a senior economist at the University of Southern California’s Center for Economic and Social Research. MyDoc demonstrated a potential cost saving as high as 28 percent resulting from improvements in chronic diseases management and aversion of accident and emergency (A&E) services.

The AIA Vitality Basic Health Check (BHS) identifies members’ risk for chronic disease by checking their body mass index (BMI), blood pressure, blood glucose, and cholesterol levels.

“AIA is a market leader, and MyDoc is excited to play a role in helping AIA Vitality members lead a healthy life,” said Dr. Snehal Patel, CEO and co-Founder of MyDoc. “Our data reveals there is a higher incidence of patients at risk and undiagnosed prior to using MyDoc. Patient engagement with health screening results is also much lower without the ease of consulting provided by MyDoc post-screening. We aim to make a difference by offering AIA Vitality members 24/7/365 access to a multidisciplinary care team of doctors, nurses, nutritionists, health coaches, primary care coordinators, health screening laboratories and pharmacies.”

Our partnership enables us to help AIA Vitality members identify their risk for chronic diseases. This allows for early detection so that appropriate treatment can be administered and subsequently monitored,” said Mr. Richard Wyber, Head of Vitality, AIA Singapore.

“As the leading employee benefits provider in Singapore, AIA Singapore is excited to partner with MyDoc to be spearheading Singapore’s first digitally integrated corporate health screening programme, helping Singaporeans lead healthier, longer, and better lives through wellness in the workplace. We look forward to working with more companies to enhance their healthcare programs and make a positive impact on employee engagement, wellbeing, productivity and retention levels,” added Richard.

AIA Vitality members who complete their health screening through MyDoc will receive Vitality points of up to 6,000 if their results are within the healthy ranges.

In Singapore, Hong Kong and Malaysia, MyDoc has established successful and ongoing implementations with the largest insurers and Fortune 500 companies in the region including AIA, Aetna, and Cigna. By redesigning key touch points along the patient-clinician journey and integrating key stakeholders in the healthcare ecosystem, MyDoc has built a new model of primary care that improves patient health outcomes at lower costs to payers.

In September 2017, MyDoc collected $5.2 million in Series A funding. The investment was primarily received from Aliso Viejo, California-based digital and IT services provider UST Global, with additional funds coming from venture capital firm Wavemaker Partners and others.