Despite deals with Cleveland Clinic and Rite Aid, telemedicine kiosk company HealthSpot closes shop

By Aditi Pai
09:18 am

Dublin, Ohio-based HealthSpot, which offers telemedicine kiosks for workplace and retail locations, has shut down, according to a report over at MedCity News.

MedCity confirmed the news with two of HealthSpot’s customers, Rite Aid and Cleveland Clinic.

“On Monday, Dec. 28, Rite Aid was notified by HealthSpot of its intention to cease operations effective Thursday, Dec. 31,” Rite Aid told MedCity and other publications in a statement. “As a result, the 25 HealthSpot stations located inside select Rite Aid pharmacies in Cleveland, Akron/Canton and Dayton/Springfield will no longer be available to Rite Aid patients and customers after 5pm Thursday, Dec. 31. Rite Aid appreciated the opportunity to offer HealthSpot services to our patients and customers over the past year. We believe very much in the value of telehealth and will continue to explore options to offer such services in the future.”

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HealthSpot kiosks were designed for supermarkets, pharmacies, and healthcare facility waiting rooms. The kiosks were fully enclosed to provide a private setting for its remote care services. Patients using the kiosk could visit with doctors in real-time via high-definition videoconferencing. The kiosks came equipped with digital medical devices that allowed doctors to collect health information during the remote visits, specifically a blood pressure cuff, thermometer, stethoscope, dermoscope, and otoscope as well as a built-in weight scale.

The company had raised at least $23 million plus an undisclosed investment from Xerox. This most recent round was announced a little over a year ago, in November 2014.

Just a few months ago, in September, HealthSpot announced a partnership with Samsung to add point-of-care blood tests to its health station offering. The technology is still pending FDA-approval. Called the Samsung Labgeo PT10, the device is a smart, compact clinical chemistry analyzer.

And in April, HealthSpot added a few new executives to its team: Dr. Gail Borgati Croall as Chief Medical Officer, Eric Eichenser as Chief Technology Officer, and Bruce Roberts as Chief Operations Officer. Croall previously served as Senior Vice President and CMO for Anthem and as CMO at OptumHealth. Eichensehr previously worked at Microsoft, General Electric, Cisco Systems, and Intel. And Roberts founded and owned four pharmacies, and during his tenure as the CEO of the National Community Pharmacist Association (NCPA), Roberts helped co-found SureScripts.

There are a number of other companies offering health kiosks currently including American Well, Glooko, higi, Pursuant Health, and CSI Health Systems. 


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