Integrated care services provider Medvivo acquires Expert 24 to build out its clinical decision support tools

By Heather Mack

UK-based Medvivo, which provides integrated services ranging from telemedicine to connecting people with primary care outside of normal office hours, has acquired clinical decision support company Expert 24. The purchase price of the deal was not disclosed, but investment firm Eight Roads provided the funds.

Expert 24, which was founded in 2001, has operations both in the UK and the United States and builds customized algorithms for large healthcare organizations, payers and information platforms. The company creates clinical decision support tools for use in acute and primary care, integrated chronic care, and population health management, and its clients include the US Department of Veterans Affairs, WebMD, and AXA PPP Healthcare.

Medvivo was founded in 2004 under the name Wiltshire Medical Services to deliver technology-enabled tools after normal physician practicing hours. The acquisition of Expert 24 (which will require hiring more UK-based developers) will help the company build up its offerings and expand throughout the UK, Europe, and the United States.

“For over 15 years, Expert 24 has provided outstanding clinical decision support applications to help our clients positively change the way that healthcare is delivered,” Expert 24’s CEO and founder Dr. Marci Thiel said in a statement. “Whether working with insurers, primary care providers, hospitals or health portals, Expert 24 has consistently helped to reduce costs, improve the scalability of services, increase capacity and ultimately improve patient health outcomes. We look forward to our next stage of international growth, supported by Medvivo.”

On Medvivo’s part, the company is looking to become the UK’s “number one provider of digital healthcare products and services,” Medvivo CEO Andrew Gardner said in a statement.

“Effective, patient-centric healthcare services rely on innovations that unlock efficiencies and plug skills shortages while empowering the people that use them,” Gardner said. “Bringing such a successful and complementary operation as Expert 24 into our stable will deepen our offering, extend our reach internationally, and strengthen our ambition to improve the accessibility, quality, and cost-effectiveness of healthcare services.”