The new healthcare operating system allows insurers to deliver more tailored health plans to its customers.

Chinese insurtech startup CareVoice launches CareVoiceOS

By Dean Koh
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Shanghai-based CareVoice, a digital health startup targeting the insurance market, which announced an eight-figure Series A raise totaling roughly $10M at the end of August, today announced the launch of CareVoiceOS in mainland China and Hong Kong, a healthcare operating system that allows insurers to deliver health plans which are more tailored, efficient and compelling to their customers.

WHAT’S IT ABOUT

CareVoiceOS features a unique ‘Care & Cure’ offering enabling a seamless healthcare and insurance experience for insurance members. ‘Care’ offerings – i.e., Vibrant, a heart-rate based fitness engagement program – allow insurers to bring a new generation of consumer-centric health plans focused on prevention, while ‘Cure’ offerings – i.e., smart hospital directory – enable insurers to efficiently and cost-effectively address consumer pain points when navigating the healthcare system.

In its press release, CareVoice explained that one of the key benefits of its OS is that it allows members to proactively manage their health condition, in addition to providing assistance, confidence and convenience to its insurance members when they are seeking healthcare services. 

CareVoice OS has been made available to all of the startup’s current insurance customers as an upgrade as of launch. 

ON THE RECORD

“Technology is a lever that can help healthcare stakeholders leapfrog the performance boundaries of the current ecosystem. The aim of CareVoice OS is to provide an operating system for health insurance stakeholders to connect better and yield better outcomes,” said Neil Liang, Chief Product Officer and Co-founder of The CareVoice in a statement. 

Ella Ding, Head of Operations at GBG, said: “CareVoice has provided a series of mobile-based health engagement services to many insurance clients. With CareVoiceOS, their newly updated system, I believe insurers can manage more effectively different digital services within one platform, get integrated insights of member behaviour across different services, and launch innovative health plans targeting specific populations.”