NexHealth's raises $4.2M for its 'Patient Experience Management Platform'

The company's platform serves as a patient-facing tool for online booking, two-way messaging, automated recalls and reminders and more.
By Dave Muoio
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NexHealth, maker of a platform that allows doctors to manage online booking, billing and other patient-facing services, has brought in $4.2 million in a round led by Point Nine Capital. Rubicon Venture Capital, Scott Belsky, Josh Hannah and prior backer iSeed Ventures also participated.

WHAT THEY DO

Based in New York, NexHealth offers a tool that helps practices mange their communications and administrative interactions with patients. Called the Patient Experience Management Platform, it handles online booking, billing through texts or emails, automated recalls and reminders, two-way messaging and a service that solicits and highlights favorable reviews from customers. The product also integrates with a range of medical and dental practice management platforms from other vendors, such as eClinicalWorks, Dentrix, drchrono and Eaglesoft.

WHAT IT’S FOR

Alongside improvements to its product, NexHealth is opening a new office in San Francisco, and as such will be using some of these new funds to staff its new west coast location.

MARKET SNAPSHOT

NexHealth’s round is its first equity infusion since bringing in $1.5 million back in 2016. In the time since, a handful of startups offering some of the features that NexHealth does have made headlines. These include digital practice marketing service PatientPop’s $25 million round in November, and patient communications and appointment scheduling platform Luma Health’s $16 million Series B just last month.

ON THE RECORD

"Alamin and his team at NexHealth have built one of the most innovative products in the market with some of the happiest customers in the industry,” Christoph Janz, founding partner at Point Nine Capital, said in a statement. “We're excited to be partnering with the team at NexHealth.”