This week, the patient communication hub Well Health announced that it had secured a $45 million Series C funding round led by Lead Edge Capital.
Additional participants in the investment round were Martin Ventures, Jackson Square Ventures, Health Velocity Capital, Summation Health Ventures, Structure Capital and Freestyle Capital.
With these funds, Well Health has now raised $75 million since its founding in 2015.
The company also welcomed Dana Gelb Safran, Sc.D., as the new senior vice president of value-based care and population health. In her role, Safran will work to improve Well Health’s quality, outcomes and affordability through partnerships with payers and accountable care organization providers.
Prior to this, Safran was a founding executive team member at Haven, a joint venture of Amazon, Berkshire Hathaway and JPMorgan Chase.
WHAT IT DOES
Well Health operates a two-way communication hub for patients and healthcare organizations to connect throughout the entire care journey. The platform offers secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone or live chat.
“WELL delivers what patients expect today – the ability to engage with their healthcare provider as easily as they’d text a friend,” said Guillaume de Zwirek, Well Health's CEO and founder, in a statement. “Although the pandemic fueled the adoption of digital health by many healthcare providers, patients today expect real-time, personalized communication, an expectation that will never fade.”
WHAT IT’S FOR
Well Health did not disclose what the funds would be used for.
This funding round comes on the heels of a partnership with Cerner to incorporate Well Health’s patient-communication solution into Cerner’s patient portal, HealtheLife.
As a digitally-connected healthcare experience is now the norm, virtual communication between patients and their providers has also become an important part of the care continuum.