January 20, 2020
When it comes to accessing healthcare, patients are faced with a lot of decisions: Do I take the dreaded trip to the emergency room or wait to see a PCP? How long can I wait to be seen?
Increasingly, medical centers are looking to ease this stress with chatbots. However, this tech comes with its own set of obstacles and opportunities.
Lisa Mason, senior director of product design, user research...
January 2, 2020
While the default in amateur diagnostics has become a quick Google search, increasingly innovators are looking to curb potential health misinformation pitfalls. New research published last week by JAMA found that Buoy Health's free chatbot helped decrease the rate of uncertainty among patients.
The study also found that patients using the platform were more likely to decrease their intended...
August 2, 2019
Paddy Padmanabhan is founder and CEO of Damo Consulting, a growth strategy and digital transformation advisory firm that works with healthcare enterprises and global technology companies, and author of The Big Unlock: Harnessing Data and Growing Digital Health Businesses in a Value-Based Era.
My first instinct on being hit with the flu (after consulting Dr. Google, of course) was: I'm fine, I don...
April 26, 2019
Healthcare has long had an access issue. While some patients might have the knowledge, experience and opportunity to pursue optimal care when they’re ill, countless others are unaware of the whens, whys and hows of seeking and receiving relief for their condition.
“Access is really key. That can be access to an appointment to a provider [and] it’s also access to quality information,” Dr. Erin...
November 15, 2018
Belgian biopharma company UCB has tapped customer engagement company Verint Systems to create an app for patients with Parkinson's disease. The app is called PD Coach and includes an AI assistant named April which can communicate with users either by text or speech.
At launch, the app will support journaling and symptoms tracking. April is programmed with a wealth of Parkinson's-specific...
August 8, 2018
Online AI-powered healthcare chatbot Buoy has announced a new, deep partnership with Boston Children’s Hospital. Buoy will create a white-labeled version of its product for Boston Children’s website, use data from that version to improve its product’s pediatric expertise, and even get help from doctors at the Boston health center to evaluate its algorithms.
“Ten percent of our traffic every...
August 7, 2018
Bot M.D., maker of an AI chatbot app for doctors, has raised $700,000 in seed funding from Y Combinator and angels, including Silicon Valley notable Steve Blank, one of the inventors of the Lean Startup method. The company launched its app of the same name about four weeks ago.
"If you ever try searching stuff on Google, Google is a consumer-facing search engine, right?" Founder and CEO Dorothea...
June 28, 2018
Babylon Health’s announcement yesterday that its triage chatbot outperformed doctors in a simulated version of the UK’s Member of the Royal College of General Practitioners (MRCGP) exam made waves, but maybe not the type that the company had initially hoped for.
During a livestream, the company said that its AI recorded an 81 percent score on the recreated test, 9 percent higher than the average...
May 23, 2018
Buoy Health, an online platform that uses an AI chatbot as a gateway into healthcare treatment, has teamed up with Circulation, a technology startup that helps connect patients in need of medical transport with rides from Lyft, Uber, and other specialized options like wheelchair vans and non-emergency ambulances.
The two Boston-based companies will integrate their platforms with the goal of...