chatbot

By Paddy Padmanabhan 09:29 am August 2, 2019
Paddy Padmanabhan is founder and CEO of Damo Consulting, a growth strategy and digital transformation advisory firm that works with healthcare enterprises and global technology companies, and author of The Big Unlock: Harnessing Data and Growing Digital Health Businesses in a Value-Based Era. My first instinct on being hit with the flu (after consulting Dr. Google, of course) was: I'm fine, I don...
By Dave Muoio 04:01 pm April 26, 2019
Healthcare has long had an access issue. While some patients might have the knowledge, experience and opportunity to pursue optimal care when they’re ill, countless others are unaware of the whens, whys and hows of seeking and receiving relief for their condition.  “Access is really key. That can be access to an appointment to a provider [and] it’s also access to quality information,” Dr. Erin...
By Dave Muoio 01:27 pm March 7, 2019
Babylon’s triage chatbot and virtual confirmation platform has come to Canada’s British Columbia in the form of a newly launch telehealth app, Babylon by Telus Health. The tool allows users to describe their symptoms to the text-based bot, video consult with a licensed practitioner, and store and easily access consultation notes or other information. The app is the result of a partnership...
By Dave Muoio and Jonah Comstock 03:01 pm February 28, 2019
Livongo previews hypertension chatbot. Chronic condition management company Livongo unveiled a new feature it plans to add to its hypertension offering: a voice-enabled chatbot, powered by Amazon Lex. Livongo announced new feature at the company’s SIGNUM conference for clients and members, which begins today. With the new system, the voice assistant will deliver “Health Nudges”— such as nutrition...
By Laura Lovett 02:33 pm January 25, 2019
Yesterday Planned Parenthood rolled out a new chatbot designed to help teenage girls get answers to questions about sexual health and puberty. The idea is to give young people a place to ask questions that have often been stigmatized or considered embarrassing. The bot, called Roo, has been trained to answer an array of questions from how to handle a crush to concerns about sexually transmitted...
By Jonah Comstock 03:50 pm November 15, 2018
Belgian biopharma company UCB has tapped customer engagement company Verint Systems to create an app for patients with Parkinson's disease. The app is called PD Coach and includes an AI assistant named April which can communicate with users either by text or speech. At launch, the app will support journaling and symptoms tracking. April is programmed with a wealth of Parkinson's-specific...
By Jonah Comstock 03:37 pm October 10, 2018
Barcelona-based Mediktor, which makes an app- and web-based symptom checker, has raised $3.46 million (€ 3 million) to support its continuing expansion into the US market. Alta Life Sciences led the round, with additional support from Castel Capital, Naos, and several other individual investors. Mediktor makes a non-diagnostic consumer-facing symptom checker for pre-diagnosis, triage, and...
By Jonah Comstock 11:12 am August 8, 2018
Online AI-powered healthcare chatbot Buoy has announced a new, deep partnership with Boston Children’s Hospital. Buoy will create a white-labeled version of its product for Boston Children’s website, use data from that version to improve its product’s pediatric expertise, and even get help from doctors at the Boston health center to evaluate its algorithms. “Ten percent of our traffic every...
By Jonah Comstock 01:38 pm June 27, 2018
Correction: A previous version of this article misstated Babylon's total funding. Babylon Health, one of a number of companies working on triage chatbots for health, has already made a name for itself with a high-profile partnership with the UK’s National Health Service, as well as with investment rounds totalling $85 million. Now the startup says its AI can pass England’s GP exam and go head-to-...
By Jonah Comstock 09:16 am May 8, 2018
Buoy Health, which offers an AI-powered tool that serves to help people understand potential health problems, announced a partnership with CVS MinuteClinic. When users go through Buoy Health’s online or app-based chatbot interface, if the suggested possible diagnoses lend themselves to treatment at one of the 1,100 MinuteClinics around the United States, the app will do two things. First, it will...