chatbot

By Laura Lovett 12:02 pm January 20, 2020
When it comes to accessing healthcare, patients are faced with a lot of decisions: Do I take the dreaded trip to the emergency room or wait to see a PCP? How long can I wait to be seen? Increasingly, medical centers are looking to ease this stress with chatbots. However, this tech comes with its own set of obstacles and opportunities.  Lisa Mason, senior director of product design, user research...
By Laura Lovett 11:49 am January 2, 2020
While the default in amateur diagnostics has become a quick Google search, increasingly innovators are looking to curb potential health misinformation pitfalls. New research published last week by JAMA found that Buoy Health's free chatbot helped decrease the rate of uncertainty among patients.  The study also found that patients using the platform were more likely to decrease their intended...
By Dave Muoio 01:53 pm December 18, 2019
Babylon Health is lining up strategic partners as it targets January 2020 for the US launch of its triage chatbot service, according to comments from the company’s US lead that were later confirmed to MobiHealthNews by a spokesperson. Kurt Blasena, Babylon’s senior managing director of commercial strategy and revenue growth, said that the London-based company has already secured two “very large”...
By Dave Muoio 03:56 pm December 5, 2019
#Pelotonad. Peloton has found itself in the middle of controversy as a recent television ad released by the company was panned by many as sexist. The roughly 30-second video, in which a husband purchases the connected exercise bike for his wife as a Christmas gift, has generated a backlash consisting of Twitter hashtags, viral parodies and a roughly 10% drop in Peloton’s stock price; however, the...
By Laura Lovett 02:34 pm October 28, 2019
This morning Sensely, an artificial intelligence chatbot that helps users navigate insurance benefits, announced a $15 million raise. The latest funding round was led by Aflac Corporate Ventures with participation from NMC, Nippon Life Insurance Company, Susquehanna International Group, Sojitz Corporation, Zuellig Pharma and Silicon Valley Bank.  WHAT THEY DO  Sensely uses avatars to help users...
By Jonah Comstock 04:29 pm October 23, 2019
A successful startup-hospital partnership requires a lot of elements to work. On the startup side, a company has to be willing to listen to a health system’s problems and craft their offering to really address them. On the hospital side, enthusiastic executive buy-in and a strong champion are musts. For Northern California’s Sutter Health and triage chatbot startup Ada Health, all these pieces...
By Laura Lovett 02:53 pm September 30, 2019
With the staggering shortage of mental health practitioners worldwide, more and more startups are looking for alternative ways to provide patient care. One of the most popular technologies is chatbots. Now we are seeing one more entrance emerge into that market. On Thursday, Sweden- and UK-based medical device company Flow, best known for its brain stimulation headset, launched a new chatbot...
By Laura Lovett 02:15 pm September 23, 2019
A Brazilian startup named TNH Health, which makes an artificial intelligence-enabled chatbot, announced a $2 million Series A funding round from Valor Capital Group and individual health entrepreneurs.  Founded in 2013, the company is headquartered in Rio Negrinho, Santa Catrina, Brazil, and has offices in Joinville and São Paulo. WHAT THEY DO The chatbot, dubbed Vitalk, will communicate with...
By Paddy Padmanabhan 09:29 am August 2, 2019
Paddy Padmanabhan is founder and CEO of Damo Consulting, a growth strategy and digital transformation advisory firm that works with healthcare enterprises and global technology companies, and author of The Big Unlock: Harnessing Data and Growing Digital Health Businesses in a Value-Based Era. My first instinct on being hit with the flu (after consulting Dr. Google, of course) was: I'm fine, I don...
By Dave Muoio 04:01 pm April 26, 2019
Healthcare has long had an access issue. While some patients might have the knowledge, experience and opportunity to pursue optimal care when they’re ill, countless others are unaware of the whens, whys and hows of seeking and receiving relief for their condition.  “Access is really key. That can be access to an appointment to a provider [and] it’s also access to quality information,” Dr. Erin...