consumerization of health

By Dave Muoio 02:49 pm January 29, 2020
Update: HIMSS20 has been canceled due to the coronavirus. Read more here. While many would agree that healthcare is turning a corner with increasing focus on patient-friendly experiences and the consumerization of healthcare services, not every attempt in this area has been a home run. These shortcomings have been particularly disappointing in the realm of digital, where a successful, well-...
By Laura Lovett 04:01 pm January 23, 2020
23andMe has laid off 100 employees across its consumer business, the genomics company confirmed to MobiHealthNews.   This news come amidst disappointing sales numbers, according to CNBC, which first reported the story. In an interview with CNBC’s Chrissy Farr, 23andMe CEO Anne Wojcicki discussed potential factors contributing to what she sees as a market cooldown, top of the list being customers...
By Dave Muoio 02:46 pm January 16, 2020
Data and digital health tech were the focus of Stanford Medicine’s 2020 Health Trends Report. Released late last week, the research survey of more than 700 physicians, residents and medical students found that many of these respondents are looking forward to incorporating these new tools into their practice. “We found that current and future physicians are not only open to new technologies but...
By Dave Muoio 03:59 pm November 6, 2019
Due to their increasingly personalized and convenient experiences with other sectors, consumers have high expectations when it comes to the services they’re receiving from the healthcare industry, according to a new global survey from Salesforce Research of nearly 6,000 consumers. Unfortunately, nearly half (47%) of those polled believe that the healthcare and life sciences are less focused on...
By Laura Lovett 01:32 pm October 29, 2019
This week Rock Health released a new report conducted in partnership with Stanford University that analyzes how the consumerization of healthcare is shaping the future of the industry. It broke down three major trends: how patient data is creating opportunities and challenges in the field, how online health information is changing the provider relationship and attitudes over a consumer’s...
By Dave Muoio 02:58 pm October 17, 2019
Neil Jordan has had a front row seat to the changing role of tech and consumer-focused initiatives in healthcare. For nine years he served as Microsoft’s efforts in this space as the general manager of health for Microsoft Worldwide Public Sector, and much more recently stepped into the role of its general manager for retail health innovation. Here, he’s looking to grapple with the growing trend...
By Laura Lovett 04:02 pm August 15, 2019
With a focus on healthcare cost transparency, CashMD is launching a new platform that will show consumers the expense of various procedures at local medical providers before they book an appointment.  Patients are able to search for a certain medical service and see the cost of the service along with the provider location. They will also be able to book an appointment with the provider through...
By Dave Muoio 11:57 am July 1, 2019
One Drop’s wireless blood glucose monitor is now being sold in certain US Apple Stores, according to a release from the company. One Drop’s platform, which is integrated with Apple’s Health Records, allows iPhone users to more conveniently check their glucose levels and share that data, alongside the rest of their personal health record, with providers. Additionally, purchase of the system at an...
By Dave Muoio 04:01 pm April 26, 2019
Healthcare has long had an access issue. While some patients might have the knowledge, experience and opportunity to pursue optimal care when they’re ill, countless others are unaware of the whens, whys and hows of seeking and receiving relief for their condition.  “Access is really key. That can be access to an appointment to a provider [and] it’s also access to quality information,” Dr. Erin...
By Dave Muoio 03:04 pm April 18, 2019
Editor's note: This story has been updated to specify that the telehealth app downloads ranked in the report do not necessarily reflect the entirety of those companies' businesses. Consumers worldwide are downloading and spending money in medical apps more than ever, suggests a market behavior analysis released this week by mobile data and analytics company App Annie. Global downloads of these...