November 3, 2015
On it's third quarter earnings call, Teladoc announced continued growth and a number of new customers, but also stopped to address what appears to be growing investor unrest about the per member per month (PMPM) payment model, likely inspired by competitor Doctor on Demand. They also reminded investors of a previously announced increase to visit fees, the first in three years. The increasing will...
October 26, 2015
Following up on their report on consumerism in healthcare, Rock Health Managing Director Malay Gandhi sat down with a few entrepreneurs that are trying to make direct-to-consumer business models in healthcare work. They grappled with the question of whether an increase of patients engaging with their health really translates to viability for direct-to-consumer healthcare companies.
October 8, 2015
About a year into offering remote doctor visit services to employees, one of the most surprising findings that Jon Kipp, executive director of strategic health initiatives and services at Comcast NBCUniversal, pulled out of his data was that employees were using the service during business hours, when a doctor's office is open.
He and Andy Rosa, director of benefits and workforce health at...
October 8, 2015
Even as Teladoc and American Well fight out their legal battle over patents, the two companies continue to duke it out in the marketplace as well, as does another challenger, Doctor on Demand. On Friday a Deutsche Bank analyst broke the news in a research note that Highmark, a health insurer in Western Pennsylvania, chose not renew contracts that represented $1.5 million in...
October 6, 2015
At the Health 2.0 event this week, Lisa Maki, the CEO of PokitDok, surprised the crowd by announcing from the stage that the company would no longer charge for its clearinghouse services, including checking eligibility, checking the status of a deductible, submitting a claim, checking claim status, transmitting benefit of enrollment data, getting a pre-authorization, and getting a referral.
September 21, 2015
The HHS Office of the National Coordinator for Health IT (ONC) recently released a whitepaper, based on a workshop held last April, on designing telehealth and remote visits for consumers. The 20-page document is interesting, extensive, and hits on some good points about how to make telehealth convenient and effective for consumers. Yet both the whitepaper and the workshop excluded the viewpoint...
September 2, 2015
Blue Cross Blue Shield of Minnesota has brought on San Francisco-based Doctor on Demand as the health insurer's new preferred telehealth provider. Starting in 2016, members of some BCBS plans will pay a reduced rate or no rate for Doctor on Demand's no-subscription video visit platform.
Additionally, Doctor on Demand's software will support claims processing for BCBS Minnesota customers and they'...
August 26, 2015
This year continues to be a breakout one for doctor video visits: CVS Health announced this morning that it is working with three established remote visits companies: American Well, Doctor On Demand, and Teladoc, to expand its telehealth capabilities and services. Dr. Andrew Sussman, the EVP and associate chief medical officer of CVS Health and the president of MinuteClinic told MobiHealthNews...
June 17, 2015
San Francisco-based video visits company Doctor On Demand raised $50 million in a round led by Tenaya Capital with participation from new investors Qualcomm Ventures, Dignity Health, and 23andMe CEO Anne Wojcicki. Existing investors, Venrock, Shasta Ventures, and Sir Richard Branson also contributed. Doctor On Demand has raised more than $74 million in funding to date.
Doctor On Demand offers its...
April 30, 2015
UnitedHealthcare has announced that it will now cover video visits from Doctor On Demand, American Well's AmWell, and its own Optum's NowClinic, which is a white-labeled American Well offering. The insurance company pointed out that the average price of a video visit is less than $50, and as part of its coverage for the service its members will still be responsible for a portion of that fee...