March 1, 2018
At HIMSS18, Philips plans to announce several new additions to its line of connected care products. A new management system called FocusPoint will help give hospitals more visibility into the performance of their patient monitoring technology.
Philips also plans to introduce the next generation of its HealthSuite collection of digital health tools, which will include analytics and artificial...
February 26, 2018
Minneapolis, Minnesota-based Zipnosis is bucking traditional telemedicine wisdom in two ways. One, the company has always worked to deliver telemedicine services to patients by working with their existing provider. Two, they are moving away from video visit as the default for telemedicine.
“I always looked at phone and video as more of an analog model,” said Jon Pearce, CEO of Zipnosis. “I said...
February 19, 2018
The rise of consumerism in healthcare might seem like new ground to people in the industry, but when other industries are considered, that ground starts to look well-trodden. Customer service, customer satisfaction, and customer loyalty have been the North Star in other industries for years -- now it’s on hospitals to translate those values and skills into patient satisfaction and patient loyalty...
February 7, 2018
When Amanda Greene goes to the doctor she is prepared. She has her iPad, email print-outs and her EHR login ready for the physician. Greene has multiple chronic illnesses and sees a variety of doctors for treatment. But there is no way for her different doctors to connect her medical records, forcing Greene to fill in the gaps.
“I’m not just a full-time patient but a full-time care manager,”...
February 5, 2018
When people think about direct-to-consumer telemedicine, they often think of video visits or phone calls. But Kaiser Permanente Colorado has discovered that, for the integrated system, a simple text chat is an easier sell — as its impressive uptake numbers demonstrate.
“We trialed this as a mechanism by which we would be able to help our members avoid unnecessary ER visits, but it has turned into...
January 22, 2018
So many well-meaning patient engagement efforts are based on a fallacy. The logical assumption is that by connecting patients with technology – equipping them with access to their personal health data or the educational information relevant to their condition – they'll take a more active role in their care.
But all the portals, pedometers and Bluetooth-connected scales in the world will only make...
January 16, 2018
According to American Well CEO Roy Schoenberg, telemedicine regulation is something of a paradox: Everyone in government agrees it’s a good thing, yet it’s challenging to actually get laws passed.
“I think there is growing critical mass in Washington that understands that telehealth is one of those rare rare things that even for politicians end up being a tremendous asset,” Schoenberg told...