March 9, 2015
A J.D. Power survey on health plan satisfaction finds that mobile apps are a significant role player in helping health plans increase their member satisfaction, which overall has gone up since last year.
The survey was given to more than 30,000 people spread out across 134 health plans across the United States. They calculated satisfaction on a 1,000 point scale, taking into account coverage and...
December 10, 2014
Kaiser Permanente now has 70 percent of its 9 million members as active users of its online and mobile offerings, according to Christine Paige, senior vice president of marketing and digital services at Kaiser Foundation Health Plan. Paige spoke about some of the lessons Kaiser has learned about the role it has to play in a customer's life as a healthcare provider and payer.
"One thing we’ve...
November 13, 2014
At the Samsung Developer Conference this week in San Francisco, the South Korean consumer electronics giant revealed much more about its digital health plans, including the names of 24 partners it has been working with -- a dozen commercial partners and a dozen research partners.
Samsung's commercial partners for digital health currently include Nike, Aetna, Cigna, Cleveland Clinic, dacadoo,...
November 3, 2014
Rock Health has raised its third fund and will up its contribution to new companies from $100,000 to $250,000, the company announced this morning. The lead investors in the fund are Bessemer Venture Partners, which is working with Rock for the first time, and long time supporter Kaiser Permanente Ventures. It includes participation from KPCB, Montreux Equity Partners, and Great Oaks Ventures.
September 25, 2014
Kaiser Permanente CEO Bernard Tyson believes three major trends are driving changes in the healthcare system, he said during his keynote on the final day of the Health 2.0 event in Santa Clara, California. Those include a shift to holistic, lifelong care; the rise of the patient as active healthcare consumer; and the decentralization of healthcare.
"Eventually, as we disrupt the healthcare system...
July 25, 2014
Around 4.4 million members in health system Kaiser Permanente's 9.1 million member network are using Kaiser's online health management platform, called My Health Manager, according to a Kaiser's 2013 annual report.
Kaiser Permanente's health manager website had over 131 million visits last year. The report adds that through Kaiser's online and mobile health services 34.4 million lab test results...
July 8, 2014
During a fireside chat at the annual Khosla Ventures CEO summit, investor Vinod Khosla talked to Google co-founders Larry Page and Sergey Brin about Google becoming a health company one day. As David Shaywitz wrote in a column for Forbes, Page and Brin see their company's health initiatives as "cool" projects, but they argue because of all the red tape in healthcare they are ultimately not...
June 4, 2014
Two days after Apple announced a major health tracking partnership with the Mayo Clinic, another big name healthcare provider -- Kaiser Permanente has announced that its flagship app, also called Kaiser Permanente, has now surpassed 1 million downloads.
"We're seeing that members are using the app most often to securely email their doctors and manage appointments," Madhu Nutakki, vice president...
April 8, 2014
Nine health systems and organizations in Washington and Oregon -- representing more than a million patients -- have pledged to open up physician notes to patients via electronic medical records by the end of 2015. That increases the total number of patients with access to their physicians' notes by 50 percent -- from 2 million to 3 million altogether.
OpenNotes, the initiative that grew out of a...
February 27, 2014
West Shell III, Co-founder & CEO, Conversa Health
Portland, Oregon-based GreenField Health, a subscription-based primary care clinic, has agreed to pilot Conversa Health's digital patient engagement platform to try out the startup's "digital checkups", which collect structured feedback on patients’ progress and outcomes between visits.
Earlier this month Conversa Health announced the...