February 15, 2019
It’s always hard to pin down one theme for a conference as large and multifaceted as the HIMSS global conference, which wrapped up today in Orlando, Florida. But this year one theme did stand out above the rest: interoperability.
Of course, interoperability and data sharing have been a conversation topic at HIMSS for a number of years. But this time there was a sense that all the effort that’s...
February 15, 2019
Healthcare is often referred to as a “system,” but frequently it’s anything but. A patient being discharged from emergency services might not have the details of their condition shared with a primary care physician, and that patient frequently won’t speak with a provider until their condition has taken a severe turn for the worse.
Humana SVP and Chief Medical Officer Dr. Roy Beveridge highlighted...
February 13, 2019
At the Patient Engagement and Experience Summit during HIMSS19, Cleveland Clinic Chief Experience Officer Dr. Adrienne Boissy took the stage to answer some attendee questions about the state of patient engagement. While the discussion was wide-ranging, an overall theme shined through: the importance of empathy. Read on for some patient engagement lessons.
1. Don’t mix up patient data with patient...
February 12, 2019
When it comes to medical transportation, the status quo just won’t do, according to Uber Health head Aaron Crowell.
“Sometimes there are programs that require two days before you can even schedule a trip,” he said. “I don’t know about you, but oftentimes with my kids I don’t know exactly when they’re going to get sick and I can’t schedule it in advance. And then the other thing is once a patient...
February 11, 2019
The top two questions nurses at Thomas Jefferson University Hospital field from bedridden patients are “When is my lunch coming?” and “When are visiting hours?” according to Viraj Patwardhan, the hospital’s VP of digital design and consumer experience.
“When you don’t have anything to do, you either think of food or you think of your loved ones,” he said.
At the Patient Engagement and Experience...
February 11, 2019
Before we can solve the problems of patient engagement, we have to make sure we’re not the ones creating them. That was one takeaway of Geisinger CIO Karen Murphy’s remarks at the HIMSS Patient Engagement and Experience Summit in Orlando this morning.
“We’re trying to innovate because […] patient engagement and patient experience is truly not ideal,” she said. “We have the system arranged so that...
Photo by Douglas Sacha (Getty)
January 31, 2019
Duke University has received about $500,000 in grant money from Blue Cross Blue Shield of North Carolina to build an app designed to help doctors and patients work together to prevent opioid abuse.
The investment is part of $2 million in grants distributed earlier this week by Blue Cross NC across five organizations tackling the opioid crisis in different ways, which in turn is part of a $10...
Dignity Health's Sarah Toy-Ding (left) and Tiffany Shields (right)
January 29, 2019
Using SMART on FHIR integration, Dignity Health was able to quickly roll out a patient-facing app that delivers education and medication reminders in 20 different languages.
“Our leadership was looking for an opportunity to improve the patient experience, by engaging patients more in preventive care to help reduce readmission rates, and by being able to communicate more broadly with our patient...
January 28, 2019
The theme of the 10th Annual event is Looking Back, Leaping Forward.
January 24, 2019