patient experience

By Jonah Comstock February 11, 2019
Before we can solve the problems of patient engagement, we have to make sure we’re not the ones creating them. That was one takeaway of Geisinger CIO Karen Murphy’s remarks at the HIMSS Patient Engagement and Experience Summit in Orlando this morning. “We’re trying to innovate because […] patient engagement and patient experience is truly not ideal,” she said. “We have the system arranged so that...

The view from outside Helsinki Children's Hospital. All photos by Jonah Comstock.

By Jonah Comstock December 12, 2018
Helsinki Children’s Hospital, a state-of-the-art facility that serves sick children from all over Finland, opened earlier this year with a price tag of €170 million, replacing an outdated facility from 1948. The building is a case study in patient-centered design and also includes a number of process innovations and digital technologies (including an iPad in each patient room). Along with a...
doctor with patient looking at tablet health record

New research reveals hospital innovation needs to focus on interoperability, patient experience and telehealth.

By Tom Sullivan September 5, 2018
Healthcare is at an exciting juncture right now. With analytics, cloud, mobile tools, open APIs, apps, and so much patient data being generated and opened to developers, there are plenty of reasons to be optimistic about how hospitals can use technology to fix our broken system.   That's exactly why we are focusing on innovation throughout September. We will be posting analysis, advice and...
By Jonah Comstock July 14, 2016
Boston-based Docent Health has raised $15 million in a new round of funding. The round was co-led by Bessemer Venture Partners, New Enterprise Associates (NEA), and Maverick Ventures. All three investors previously participated in the company's $2 million seed round in January. The startup, which grew out of healthcare investment firm Oxeon Holdings, combines mobile software tools and trained...
By Jonah Comstock November 24, 2015
Sometimes the ways technology can improve the patient experience are complex new sensors, patient engagement apps, or telepresence robots. Or sometimes they're simple. Like CareCube, a new product from Madison, Wisconsin-based Quietyme that will allow hospitalized patients to call for a nurse, food service, hospitality, or more just by changing the orientation of a box about the size and shape of...

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