patient experience

By Jonah Comstock 03:14 pm May 1, 2019
In April, MobiHealthNews and our sister publications focused our theme month coverage on the consumerization of healthcare. As patients take on more and more financial responsibility for their own care, the industry is responding by turning healthcare into a consumer experience. For May, we're continuing on with the same narrative thread: As hospitals look to earn the loyalty of consumer-patients...
By Laura Lovett 01:49 pm May 1, 2019
When it comes to engaging patients in their health, it’s a balancing act between offering the latest technology and providing the personal touch of face-to-face care, according to panelists at the Atlantic’s Pulse event in Boston yesterday.  It’s not always about uprooting the system, but about changing the experience to address the pain points, according to Dr. Michael Richardson, medical...
By Jonah Comstock 03:13 pm February 20, 2019
Patient feedback processing company Narrative Dx has raised a strategic funding round led by Christiana Care Health System, Summation Health Ventures (founded by Cedars-Sinai Medical Center and MemorialCare Health System) and The Texas Medical Center, with additional participation from existing investors HealthX Ventures and Cultivation Capital. The company didn’t disclose the amount of the...
By Jonah Comstock 10:57 am February 11, 2019
Before we can solve the problems of patient engagement, we have to make sure we’re not the ones creating them. That was one takeaway of Geisinger CIO Karen Murphy’s remarks at the HIMSS Patient Engagement and Experience Summit in Orlando this morning. “We’re trying to innovate because […] patient engagement and patient experience is truly not ideal,” she said. “We have the system arranged so that...

The view from outside Helsinki Children's Hospital. All photos by Jonah Comstock.

By Jonah Comstock 12:47 pm December 12, 2018
Helsinki Children’s Hospital, a state-of-the-art facility that serves sick children from all over Finland, opened earlier this year with a price tag of €170 million, replacing an outdated facility from 1948. The building is a case study in patient-centered design and also includes a number of process innovations and digital technologies (including an iPad in each patient room). Along with a...
doctor with patient looking at tablet health record

New research reveals hospital innovation needs to focus on interoperability, patient experience and telehealth.

By Tom Sullivan 09:50 am September 5, 2018
Healthcare is at an exciting juncture right now. With analytics, cloud, mobile tools, open APIs, apps, and so much patient data being generated and opened to developers, there are plenty of reasons to be optimistic about how hospitals can use technology to fix our broken system.   That's exactly why we are focusing on innovation throughout September. We will be posting analysis, advice and...
By Jonah Comstock 03:18 pm July 14, 2016
Boston-based Docent Health has raised $15 million in a new round of funding. The round was co-led by Bessemer Venture Partners, New Enterprise Associates (NEA), and Maverick Ventures. All three investors previously participated in the company's $2 million seed round in January. The startup, which grew out of healthcare investment firm Oxeon Holdings, combines mobile software tools and trained...
By Jonah Comstock 11:10 am November 24, 2015
Sometimes the ways technology can improve the patient experience are complex new sensors, patient engagement apps, or telepresence robots. Or sometimes they're simple. Like CareCube, a new product from Madison, Wisconsin-based Quietyme that will allow hospitalized patients to call for a nurse, food service, hospitality, or more just by changing the orientation of a box about the size and shape of...