patient satisfaction surveys

By Laura Lovett May 30, 2019
This morning Feedtrail, a platform that captures patients’ satisfaction rates and translates those into an action plan for providers, landed $1 million in seed funding. The latest funding round was led by Dioko Ventures with participation from an unnamed non-profit health system and convertible promissory note.  WHAT THEY DO Founded in 2015, the North Carolina-based startup specializes in phone-...
By Jonah Comstock April 3, 2018
In the quest to consumerize healthcare, online physician reviews are a popular attempt to return some agency and control to the healthcare consumer. In fact a 2015 survey showed that more than half of millennials consulted online reviews when choosing a physician. But are these reviews fair or reliable? A new study from the Mayo Clinic, published in the health system's own journal Mayo Clinic...