October 14, 2020
Press Ganey, a care-quality services firm best known for distributing patient satisfaction surveys, announced two purchases yesterday that it says will help form "the largest healthcare consumerism platform in the industry."
The first of these is the outright acquisition of Doctor.com, a digital platform neck-deep in provider directories, online bookings, provider reputation analyses and other...
November 12, 2015
Diabetes monitoring app
Patients view physicians as more knowledgeable about digital health than physicians view themselves, according to a recent Ipsos survey of physicians, the general population, and people with diabetes in the UK and US. Ipsos' survey included responses for 200 US providers, 200 UK providers, 4,185 US consumers, 2,503 UK consumers, 416 people with Type 2 diabetes in the US...
February 12, 2015
A new survey from Salesforce of 1,700 American adults shows that most are satisfied with the care they receive from their physicians, despite fairly limited adoption of online tools to communicate with their doctors.
Less than 10 percent of those surveyed said they use the web, email or text to set up appointments, compared to 76 percent that still do so over the phone and 25 percent that...