patient surveys

By Dave Muoio 03:03 pm October 14, 2020
Press Ganey, a care-quality services firm best known for distributing patient satisfaction surveys, announced two purchases yesterday that it says will help form "the largest healthcare consumerism platform in the industry." The first of these is the outright acquisition of Doctor.com, a digital platform neck-deep in provider directories, online bookings, provider reputation analyses and other...
By Neil Versel 12:06 am January 24, 2012
Sometimes, a smartphone app is more than you need. Sometimes, it is not enough. Perhaps, the "just right" approach is simple technology like a text message. That is the underlying principle behind CareWire, which automates appointment reminders and other administrative information so health systems can cut down on no-shows and unprepared patients in hopes of producing more productive encounters,...