Salesforce Research

By Dave Muoio 03:59 pm November 6, 2019
Due to their increasingly personalized and convenient experiences with other sectors, consumers have high expectations when it comes to the services they’re receiving from the healthcare industry, according to a new global survey from Salesforce Research of nearly 6,000 consumers. Unfortunately, nearly half (47%) of those polled believe that the healthcare and life sciences are less focused on...