March 2, 2020
In mid-January an error in the Walgreens app led to the leak of customers' secure messages. Specifically, the error allowed customers to see each other's information, including personal data such as names and prescription drug information.
The company announced the breach late last week, assuring customers that following the breach it disabled the message viewing feature in the app “to prevent...
December 5, 2019
This morning pMD, a mobile communication and data capture platform, announced a new feature that allows patients to contact their doctors through pMD Secure Messaging.
The Californian startup boasts that patients will be able to send messages in real time that include photo and video files.
The latest feature includes a group function, which allows patients to communicate with a team of...
February 11, 2019
Medical communications company Spok has announced a new suite of tools for its Spok Care Connect platform here at HIMSS19 in Orlando, Florida.
Among these are Spok Go, a multidevice app for care team messaging; Spok Conduct, a cloud-based workflow engine with clinical alerting and alarm management support; and Spok Navigate, a tool for operators that helps guide patients and their caregivers...
June 12, 2018
When healthcare communications firm Spok first began investigating the prevalence of mobile strategies in 2012, only a third of survey respondents reported that their organization had a formalized strategy in place. While this number has generally increased over time, the company’s most recent annual survey of US healthcare professionals found, for the first time, a decrease in the year-to-year...
May 3, 2016
The Joint Commission has revised its position on sending orders of care via text message. Effective immediately, The Joint Commission said health organizations can send patient orders via text message as long as the messaging service and message components meet certain criteria.
“In 2011 The Joint Commission published a Frequently Asked Question (FAQ) document stating that it is not acceptable...
January 12, 2016
Encino, California-based mPulse Mobile has raised an additional $8.3 million for its healthcare messaging service, bringing the company’s total funding to around $10 million. HLM Venture Partners led the round, while OCA Ventures, Merrick Ventures, and Jumpstart Ventures, which invested $1.7 million in mPulse Mobile last year, also contributed.
mPulse Mobile spun out of secure mobile messaging...
June 25, 2015
New York-based Cureatr, which has developed a mobile care coordination offering, raised $13 million in a round led by Deerfield Investments with participation from Cerner Capital and Windham Ventures as well as existing investors Cardinal Partners, Milestone Venture Partners, Partnership Fund for New York City, and JMI Services.
This brings the company's total funding to at least $18.7 million....
March 10, 2015
Irvine, California-based practice management software company Kareo has acquired San Francisco-based DoctorBase, maker of a mobile-based patient communications offering.
DoctorBase has raised at least $360,000 to date. Kareo had raised a total of $72.5 million as of January 2014.
DoctorBase developed a tool that both helps practices find new patients as well as communicate with their existing...
March 28, 2014
Hospitals are starting to get serious about implementing enterprise-level, smartphone-based systems for nurses, according to a study by Spyglass Consulting. In a survey of 100 tech savvy nurses from around the country, half said their hospital was now evaluating such an offering. Only 4 percent had actually implemented them already.
Enterprise mobile systems are applications that include (and go...
March 5, 2014
There was no significant change in the frequency of office visits for patients who used an electronic messaging system through a patient portal, according to a retroactive study of 2,357 adult primary care patients at Mayo Clinic's Rochester, Minnesota location.
The data in the study was from April 2010 to August 2011.
"The portal has been promoted as a way to decrease administrative costs of...