triage app

By Dave Muoio April 26, 2019
Healthcare has long had an access issue. While some patients might have the knowledge, experience and opportunity to pursue optimal care when they’re ill, countless others are unaware of the whens, whys and hows of seeking and receiving relief for their condition.  “Access is really key. That can be access to an appointment to a provider [and] it’s also access to quality information,” Dr. Erin...
By Dave Muoio March 26, 2019
A recent independent review of askmyGP, an online triage and telehealth consultation service deployed in the UK, suggests that patients seeking care online often behave similarly to those simply calling their practitioner’s office — particularly in terms of when during the day patients most often reach out to make an appointment. Despite this broader trend, feedback from patients using the...
By Dave Muoio March 7, 2019
Babylon’s triage chatbot and virtual confirmation platform has come to Canada’s British Columbia in the form of a newly launch telehealth app, Babylon by Telus Health. The tool allows users to describe their symptoms to the text-based bot, video consult with a licensed practitioner, and store and easily access consultation notes or other information. The app is the result of a partnership...
By Dave Muoio June 28, 2018
Babylon Health’s announcement yesterday that its triage chatbot outperformed doctors in a simulated version of the UK’s Member of the Royal College of General Practitioners (MRCGP) exam made waves, but maybe not the type that the company had initially hoped for. During a livestream, the company said that its AI recorded an 81 percent score on the recreated test, 9 percent higher than the average...
By Dave Muoio October 31, 2017
Humana has tapped Crestwood, Kentucky-based Revon Systems for a market-wide pilot of the latter’s mobile self-triage platform, the Revon Smart Symptom Tracker. The program aims to help a select population of Medicare Advantage members with chronic obstructive pulmonary disease (COPD) better assess day-to-day variations in their symptoms. “COPD is characterized by exacerbation, and patients who...