March 4, 2020
The health service in England has launched a new NHS 111 online tool to help those wanting to get quick advice about the new coronavirus after it saw a surge in the number of queries received about the outbreak.
Since its launch last Wednesday, more than 70,000 people have reportedly turned to the service to find out more information and get help, with over 35,000 accessing it in one day over the...
October 28, 2019
The NHS’ use of outdated technology is continuing to hinder the widespread adoption of video consultations across primary care in the UK, according to findings from a new report published by LIVI, the UK division of Swedish digital healthcare provider KRY.
In a survey of 100 GPs, carried out at the beginning of September, nearly 80% of respondents said “poor IT and tech support”,...
May 24, 2019
NHS Hammersmith and Fulham Clinical Commissioning Group (CCG) has published this week the independent evaluation of the Babylon GP at Hand service, undertaken by Ipsos Mori and the York Health Economics Consortium to understand the impact of the digital-first model on patients and staff, as well as the wider system.
It follows the release of the Care Quality Commission’s report that saw GP at...
April 30, 2019
Despite the strong push for technology development from the NHS, patient demand for video GP consultations is lagging behind the other options typically offered by digital appointment systems. This is the conclusion of the latest data from askmyGP, which reveals a much higher preference for secure messaging, telephone and face-to-face consultations.
The patient contact preference data was...
August 30, 2016
Norwalk, Connecticut-based Zillion, which makes an cloud-based patient engagement platform, has raised $28 million in Series C fundraising in a round led by TwinFocus Capital Partners. The funding will be used expand Zillion’s customer base, increase sales and focus on marketing efforts.
Zillion’s digital engagement platform uses face-to-face live video conferencing – including one-on-one, group...
March 6, 2014
The number of households using video consultations with physicians will grow, from 900,000 in 2013 to 22.6 million in 2018, according to a report from Parks Associates.
Parks Associates previously released other data from this report last month, which added that video consultation revenues will grow from under $100 million in 2013 to $13.7 billion in 2018.
By the third quarter of 2013, 28 percent...
February 5, 2014
Ninety-four percent of American Well customers chose video visits over telephone consultations, according to new data released by the company. And 60 percent of customers accessed that video via a tablet or smartphone. American Well found that when patients did opt for telephone and secure messaging over video visits, it was because internet access was limited.
The company also noted that doctors...
April 23, 2013
Cigna announced a deal with telehealth provider MDLive to offer some of its health plan members access to online video, telephone or email consultations with physicians. The plan members would have access to the 2,200 internal medicine, family practice and pediatric physicians that MDLive has on-call in states around the country.
MDLive CEO Randy Parker told MobiHealthNews that the focus of the...
March 9, 2013
Dr. William "Chuck" Thornbury, the CEO and Medical Director of Medical Associates of Southern Kentucky, gave one of the livelier and more passionate presentations at HIMSS13 this week. The Glasgow, Kentucky-based primary care doctor discussed how offering his patients online visits and consultations over the phone has helped him mitigate the primary care provider shortage in his area -- and how a...