By HIMSS TV 01:25 pm May 16, 2019
Effective communication between patients and providers is also improving safety and making people feel better, says Laura Cooley, PhD, leader at Academy of Communication in Healthcare and Journal of Patient Experience.
By HIMSS TV 06:03 am May 16, 2019
A theme at Patient Experience Summit 2019 is that providers need to operationalize and implement empathy beyond the bedside.
By HIMSS TV 01:33 pm May 15, 2019
Denise Hines, Chief Americas Officer at HIMSS, says health IT will only succeed if patients are kept at the center of care and shares what's next in patient empathy and experience.
By HIMSS TV 10:20 am May 15, 2019
Duke University Health System is pairing clinicians and researchers with the right digital technology to improve outcomes or change the way healthcare is delivered, says Katie McMillan, associate director of Duke’s Mobile App Gateway.
By HIMSS TV 08:05 am May 15, 2019
There’s a difference between patient engagement and patient experience, says Patient Advocate Foundation Vice President Rebekah Angove, who discusses ways patients and providers can more effectively navigate the complexity of healthcare costs.
By HIMSS TV 01:24 pm May 14, 2019
Mohsen Saidinejad, director of patient experience at Harbor–UCLA Medical Center, discusses the challenges to innovation and patient engagement that pediatric care and emergency departments are facing, including social determinants and fragmented care.
By HIMSS TV 10:17 am May 14, 2019
Chair of AMA Board of Trustees Dr. Jack Resneck, Jr., discusses the need to validate healthcare innovations and how technology can either improve or reinforce disparities around outcomes in healthcare.
By HIMSS TV 05:12 pm May 13, 2019
Sam Hanna, professor and associate dean at American University, says both technology and communication between patient and provider are necessary to effectively implement patient engagement.
By HIMSS TV 03:51 pm May 13, 2019
Rideshare technology can improve access to care for the elderly, low-income patients and those who have chronic and complex care needs, according to Aaron Crowell, head of Uber Health.
By HIMSS TV 02:01 pm May 13, 2019
Dr. David Nace, chief medical officer of Innovaccer, says ZIP code-level data about risk indicators and social vulnerability of patients and populations exists, so now it should be refined and presented to clinicians to enable better care.